terms
terms and conditions
Last Updated: July 2, 2026
Welcome to the Tropic of C website located at https://tropicofc.com/ ("Website"). This Website is maintained and operated by Tropic of C ("Company", "we", "our" or "us").
YOUR ACCESS AND USE OF THE WEBSITE IS SUBJECT TO THE FOLLOWING TERMS AND CONDITIONS ("TERMS AND CONDITIONS") AND ALL APPLICABLE LAWS. BY ACCESSING OR USING ANY PART OF THE WEBSITE, YOU ACCEPT, WITHOUT LIMITATION OR QUALIFICATION, THESE TERMS AND CONDITIONS. IF YOU DO NOT AGREE WITH ALL OF THE TERMS AND CONDITIONS SET FORTH BELOW, YOU MAY NOT USE ANY PORTION OF THE WEBSITE.
THESE TERMS AND CONDITIONS CONTAIN AN ARBITRATION AGREEMENT AND CLASS ACTION WAIVER. PLEASE READ THEM CAREFULLY, SINCE THEY AFFECT YOUR LEGAL RIGHTS.
Accessibility: If you are having any trouble accessing these Terms and Conditions or the Website, please contact us at hello@tropicofc.com.
Authorized Use of Website: This Website is provided for your personal and non-commercial use. Any other use of the Website requires the prior written consent of Company.
Unauthorized Use of Website: You may not use spiders, robots, data mining techniques or other automated devices or programs to catalog, download or otherwise reproduce, store or distribute content available on the Website. Further, you may not use any such automated means to manipulate the Website, such as automating what are otherwise manual or one-off procedures. You may not take any action to interfere with, or disrupt, the Website or any other user’s use of the Website, including, without limitation, via means of overloading, “flooding,” “mailbombing” or “crashing” the Website, circumventing security or user authentication measures or attempting to exceed the limited authorization and access granted to you under these Terms and Conditions. You may not frame portions of the Website within another website. You may not resell use of, or access to, the Website to any third party without our prior written consent.
Prohibited Uses: In addition to other restrictions set forth in these Terms and Conditions, you are prohibited from using this Website or its content: (a) for any unlawful purpose or in violation of any applicable law or regulation; (b) to infringe upon or violate our intellectual property rights or those of others; (c) to submit false or misleading information; (d) to upload or transmit viruses or any other malicious code that may affect the functionality of this Website or any related website; (e) to collect or harvest the personal information of other users; (f) to use any automated scraping, extraction, or data-mining tool to access or copy site content; (g) to place orders for the purpose of resale or commercial redistribution without our express written consent; or (h) to interfere with or circumvent the security features of this Website. We reserve the right to terminate your access to this Website for violation of any of these prohibited uses.
Registration and Passwords: In order to access certain services on the Website, you may be required to provide certain information. All information about you must be truthful, and you may not use any aliases or other means to mask your true identity. Any usernames, access codes or passwords provided should be safeguarded at all times. You are responsible for the security of your usernames, access codes and passwords and will be solely liable for any use under such usernames, access codes or passwords. We may suspend or terminate your access at any time with or without notice. To understand how we use information collected from you, please read our Privacy Policy.
Proprietary Rights: Company is the owner of or otherwise licensed to use all parts of the Website, including all copy, software, graphics, designs and all copyrights, trademarks, service marks, trade names, logos, and other intellectual property or proprietary rights contained therein. Some materials on the Website belong to third parties who have authorized Company to display the materials, such as certain third party licensors. By using the Website, you agree not to copy, distribute, modify or make derivative works of any materials without the prior written consent of the owner of such materials. Except as expressly set forth in these Terms and Conditions, no license is granted to you and no rights are conveyed by virtue of accessing or using the Website. All rights not granted under these Terms and Conditions are reserved by Company.
Intellectual Property and Product Designs: All product designs offered on this Website are the proprietary intellectual property of Tropic of C and may be protected by U.S. and international trademark, copyright, and design registration laws. You may not purchase any product with the intent to copy, reproduce, or create derivative works from our designs. We will pursue counterfeiters and infringers to the fullest extent of the law.
No Ideas Accepted: We do not accept any unsolicited ideas from outside the company including without limitation suggestions about advertising or promotions, merchandising of any products, additions to our services, or changes in methods of doing business. We may already be working on or may in the future work on a similar idea. This policy eliminates concerns about ownership of such ideas. If, notwithstanding this policy, you submit an unsolicited idea to this Website, you understand and acknowledge that such idea is not submitted in confidence and we assume no obligation, expressed or implied, by considering it. You further understand that we shall exclusively own all known or hereafter existing rights to the idea everywhere in the world, and that such idea is hereby irrevocably assigned to us upon its creation. Without limiting the foregoing, to the extent any such assignment is deemed unenforceable, and or to the extent necessary for Company to utilize your submission, you hereby grant Company an irrevocable, perpetual, world-wide license to use the idea and any associated intellectual property in any manner, in any medium now known or hereafter developed, without compensation to you.
Third Party Content And Links: Under no circumstances will Company be liable in any way for any content or materials of any third parties (“Third Party Content”), including, but not limited to, for any errors or omissions in any content, or for any loss or damage of any kind incurred as a result of the use of any such Third Party Content. Further, this Website may contain links to other websites or social media platforms not maintained by us. Other websites or social media platforms may also reference or link to our Website. We encourage you to be aware when you leave our Website and to read the terms and conditions and privacy statements of each and every website or social media platform that you visit. We are not responsible for the practices or the content of such other websites or social media platforms.
Errors, Omissions & Inaccuracies: We strive to ensure all information on our website is complete, accurate, and up to date. However, human or technological errors may occur, and the website may contain typographical mistakes, inaccuracies, or omissions, including those related to pricing and availability. We reserve the right to correct any errors or omissions — including after an order has been submitted — and to update information at any time without prior notice.
Certain products may be subject to limited quantities. All such products are subject to return or exchange in accordance with our Return Policy. We have made every effort to display product colors and images as accurately as possible; however, we cannot guarantee that your monitor’s display will be fully accurate. All product descriptions and pricing are subject to change at any time at our sole discretion, and we reserve the right to discontinue any product or limit sales to any person, geographic region, or jurisdiction without notice. Any offer made on this site is void where prohibited.
We reserve the right to cancel any order at our sole discretion prior to shipment. This may occur due to limited or unavailable inventory, pricing or currency conversion errors, or suspected fraud. In the event of a cancellation, a full refund will be issued to the original payment method and the customer will be promptly notified.
We do not warrant that the quality of any products, services, or information obtained through our site will meet your expectations, or that any errors in the service will be corrected. Packages that are unclaimed, refused, or abandoned may be returned to the sender or disposed of by the carrier, and we do not offer refunds or replacements in such cases.
No Warranties:
WHILE COMPANY USES REASONABLE EFFORTS TO INCLUDE UP-TO-DATE INFORMATION ON THE WEBSITE, EXCEPT FOR THE EXPRESS WARRANTIES STATED ON OUR WEBSITE, COMPANY MAKES NO WARRANTIES OR REPRESENTATIONS AS TO THE ACCURACY OR COMPLETENESS OF INFORMATION ON THE WEBSITE. TO THE FULLEST EXTENT PERMITTED BY LAW, YOUR USE OF THE WEBSITE IS AT YOUR OWN RISK. THE WEBSITE, INCLUDING ALL CONTENT MADE AVAILABLE ON OR ACCESSED THROUGH THE WEBSITE, IS PROVIDED “AS IS” AND COMPANY MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND WHATSOEVER FOR THE CONTENT ON THE WEBSITE. FURTHER, TO THE FULLEST EXTENT PERMISSIBLE BY LAW, COMPANY DISCLAIMS ANY EXPRESS OR IMPLIED WARRANTIES, INCLUDING, WITHOUT LIMITATION, NON-INFRINGEMENT, TITLE, MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. COMPANY DOES NOT WARRANT THAT THE FUNCTIONS CONTAINED IN THE WEBSITE OR ANY MATERIALS OR CONTENT CONTAINED THEREIN WILL BE UNINTERRUPTED OR ERROR FREE, THAT DEFECTS WILL BE CORRECTED, OR THAT THE WEBSITE OR THE SERVER THAT MAKES IT AVAILABLE IS FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. COMPANY DISCLAIMS ALL RESPONSIBILITY AND LIABILITY FOR ANY THIRD PARTIES UTILIZED TO PROVIDE SERVICES THROUGH THE WEBSITE, INCLUDING WITHOUT LIMITATION STRIPE. TO THE FULLEST EXTENT PERMITTED BY LAW, COMPANY SHALL NOT BE LIABLE FOR THE USE OF THE WEBSITE, INCLUDING, WITHOUT LIMITATION, THE CONTENT AND ANY ERRORS CONTAINED THEREIN.
IN NO EVENT WILL COMPANY BE LIABLE UNDER ANY THEORY OF TORT, CONTRACT, STRICT LIABILITY OR OTHER LEGAL OR EQUITABLE THEORY FOR ANY LOST PROFITS, LOST DATA, LOST OPPORTUNITIES, COSTS OF COVER, EXEMPLARY, PUNITIVE, PERSONAL INJURY/WRONGFUL DEATH, SPECIAL, INCIDENTAL, INDIRECT OR OTHER CONSEQUENTIAL DAMAGES. FURTHER, TO THE FULLEST EXTENT PERMITTED BY LAW, IN NO EVENT WILL COMPANY BE LIABLE FOR ANY DIRECT DAMAGES ABOVE WHAT YOU PAID TO COMPANY FOR PRODUCTS AND SERVICES, AND/OR ANY OTHER DAMAGES RESULTING FROM YOUR USE OF THE WEBSITE, EACH OF WHICH, TO THE FULLEST EXTENT PERMITTED BY LAW, IS HEREBY EXCLUDED BY AGREEMENT OF THE PARTIES REGARDLESS OF WHETHER OR NOT EITHER PARTY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
If you are a California resident, you hereby waive California Civil Code Section 1542 in connection with the foregoing, which states: “a general release does not extend to claims which the creditor does not know or suspect to exist in his or her favor at the time of executing the release, which if known by him or her must have materially affected his or her settlement with the debtor.”
Notice for California Residents: Under California Civil Code §1789.3, California residents are entitled to the following consumer rights notice: The Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs may be contacted in writing at 1625 North Market Blvd., Suite N 112, Sacramento, CA 95834, or by telephone at (800) 952-5210.
Changes: All information posted on the Website is subject to change without notice. In addition, these Terms and Conditions may be changed at any time without prior notice. We will make such changes by posting them on the Website. You should check the Website for such changes frequently. Your continued access of the Website after such changes conclusively demonstrates your acceptance of those changes.
Indemnification: You agree to indemnify, defend and hold harmless Company, its employees, directors, officers, agents, business partners, affiliates, contractors, distribution partners and representatives from and against any and all claims, demands, liabilities, costs or expenses, including attorney’s fees and costs, arising from, or related to (i) your use of the Website, (ii) any breach by you of any of these Terms and Conditions, (iii) any violation of applicable law.
Termination: We reserve the right, in our sole discretion, to terminate or suspend your access to this Website at any time, with or without notice, for conduct that we believe violates these Terms and Conditions or is harmful to other users, Company, third parties, or the integrity of the Website. All provisions of these Terms and Conditions that by their nature should survive termination shall so survive, including without limitation intellectual property provisions, warranty disclaimers, indemnification, and limitations of liability.
Severability: If any part of these Terms and Conditions shall be held or declared to be invalid or unenforceable for any reason by any court of competent jurisdiction, such provision shall be ineffective but shall not affect any other part of these Terms and Conditions, and in such event, such provision shall be changed and interpreted so as to best accomplish the objectives of such unenforceable or invalid provision within the limits of applicable law or applicable court decisions.
Waiver; Remedies: The failure of Company to partially or fully exercise any rights or the waiver of Company of any breach of these Terms and Conditions by you shall not prevent a subsequent exercise of such right by Company or be deemed a waiver by Company of any subsequent breach by you of the same or any other term of these Terms and Conditions. The rights and remedies of Company under these Terms and Conditions and any other applicable agreement between you and Company shall be cumulative, and the exercise of any such right or remedy shall not limit Company’s right to exercise any other right or remedy.
Governing Law; Dispute Resolution; Arbitration: The laws of the State of New York shall govern these Terms and Conditions. While we will make reasonable efforts to resolve any disagreements you may have with Company, if these efforts fail you agree that all claims, disputes or controversies against Company arising out of these Terms and Conditions, or the purchase of any products or services (“Claims”) are subject to fixed and binding arbitration (except for matters that may be taken to small claims court), no matter what legal theory they are based on or what remedy (damages, or injunctive or declaratory relief) they seek. This includes Claims based on contract, tort (including intentional tort), fraud, agency, your or our negligence, statutory or regulatory provisions, or any other sources of law; Claims made as counterclaims, cross-claims, third-party claims, interpleaders or otherwise; and Claims made independently or with other claims. The party filing arbitration must submit Claims to JAMS and follow its rules and procedures for initiating and pursuing arbitration. Any arbitration hearing that you attend will be held at a JAMS facility in the same city as the U.S. District Court closest to your then-current residential address, or by telephone or written submission, or at some other place to which you and Company agree in writing, and the arbitrator shall apply New York law consistent with the Federal Arbitration Act. You shall not be entitled to join or consolidate Claims in arbitration by or against other users or to arbitrate any Claim as a representative or member of a class or in a private attorney general capacity. You may obtain copies of the current rules, and forms and instructions for initiating arbitration by contacting JAMS at the contact information noted below.
JAMS
1-800-352-5267 (toll-free)
Website: www.jamsadr.com
A single, neutral arbitrator will resolve Claims. The arbitrator will be either a lawyer with at least ten (10) years’ experience or a retired or former judge, selected in accordance with the rules of JAMS. The arbitration will follow the procedures and rules of JAMS which are in effect on the date the arbitration is filed unless those procedures and rules are inconsistent with these Terms and Conditions, in which case these Terms and Conditions will prevail. For Claims under $250,000, JAMS Streamlined Arbitration Rules apply; for Claims of $250,000 or more, JAMS Comprehensive Arbitration Rules apply. Those procedures and rules may limit the discovery available to you or us. The arbitrator will take reasonable steps to protect your customer account information and other confidential information if requested to do so by you or us. Each party to the arbitration will bear the expense of that party’s attorneys, experts, and witnesses, and other expenses, regardless of which party prevails, but a party may recover any or all expenses from another party if the arbitrator, applying applicable law, so determines. The arbitrator’s award is final and binding on the parties unless we or you appeal it in writing to the arbitration firm within fifteen (15) days of notice of the award. The appeal must request a new arbitration before a panel of three neutral arbitrators designated by JAMS. An award by a panel is final and binding on the parties after fifteen (15) days has passed. Any Claim you have must be commenced within one (1) year after the date the Claim arises. As noted above, you and Company hereby voluntarily and knowingly waive any right either may have to a jury trial.
We will not choose to arbitrate any Claim you bring in small claims court. However, if such a Claim is transferred, removed or appealed to a different court, we may then choose to arbitrate.
In the event this arbitration clause is not enforceable by JAMS, the parties will mutually agree upon another arbitration organization that will enforce this clause.
Class Action Waiver:
YOU AGREE THAT, BY ENTERING INTO THIS AGREEMENT, YOU AND COMPANY ARE EACH WAIVING THE RIGHT TO A TRIAL BY JURY OR TO PARTICIPATE IN A CLASS ACTION, COLLECTIVE ACTION, PRIVATE ATTORNEY GENERAL ACTION, OR OTHER REPRESENTATIVE PROCEEDING OF ANY KIND. CLAIMS AND REMEDIES SOUGHT AS PART OF A CLASS ACTION, PRIVATE ATTORNEY GENERAL OR OTHER REPRESENTATIVE ACTION ARE SUBJECT TO ARBITRATION ONLY ON AN INDIVIDUAL (NON-CLASS, NON-REPRESENTATIVE) BASIS, AND THE ARBITRATOR MAY AWARD RELIEF ONLY ON AN INDIVIDUAL (NON-CLASS, NON-REPRESENTATIVE) BASIS.
Privacy Policy: Use of the Website is also governed by our Privacy Policy, which is incorporated herein by reference.
Terms of Sale and Return Policy: All purchases of Company products are also governed by our Return Policy and the terms and conditions and privacy policies of (i) our merchant provider, Shopify; and (ii) our payment provider, Stripe (collectively, “Additional Terms and Conditions”). Please review all Additional Terms and Conditions before purchasing a product from or entering into any transaction with Company. By purchasing a product from or entering into any transaction with Company, you agree to and accept the Additional Terms and Conditions.
TERMS OF USE OF TROPIC OF C GIFT CARDS: Tropic of C reserves the right to update and change the terms and conditions of our Tropic of C gift cards at any time. This does not affect your legal rights. Use of your Tropic of C gift card constitutes acceptance of our Terms and Conditions and we therefore recommend you read them carefully. Tropic of C gift cards remain the property of Tropic of C who maintains the right to cancel the card in situations where it is deemed necessary to do so.
The value of your Tropic of C gift card can be redeemed in the Tropic of C online store. The gift card balance cannot be exchanged for cash or redeemed against the purchase of another card.
Validity: Your Tropic of C gift card will never expire or lose value if not used for a period of time.
Lost / Stolen / Damaged: In cases where your Tropic of C gift card is lost or stolen, Tropic of C is unable to replace or reimburse the remaining balance on a card. Tropic of C cannot be held responsible for any balance lost on a Tropic of C gift card as a result of theft or fraud. Tropic of C cannot be held responsible for any unauthorized use where the card number has become known to another party.
Using a Tropic of C gift card: Customers may use their Tropic of C gift card via our website regardless of the country in which the card was purchased.
Crediting a Tropic of C gift card: Should you return product(s) purchased using a Tropic of C gift card for an exchange of a lesser value, any refund amount due will be credited to the original method of payment.
If a partial refund is made for any purchase using a Tropic of C gift card and another method of payment, then any refund amount owed will be credited to a new Tropic of C gift card in the first instance.
If the total to be refunded is more than originally paid by Tropic of C gift card, then any remaining refund balance will be refunded to the other method of payment used (debit/credit card).
Balance: To check the balance on your gift card or for any other questions regarding gift cards, please email us at hello@tropicofc.com.
Notice to EU Consumers
This section applies to consumers habitually resident in the European Union. If you are an EU consumer, the following terms apply to you in addition to, and where they conflict with the sections above, in place of, those sections. Nothing in these Terms limits or excludes any right you have under the mandatory consumer protection laws of your country of residence.
Governing Law (EU Consumers): These Terms and any dispute or claim arising out of or in connection with them shall be governed by and construed in accordance with the laws of England and Wales, without prejudice to any mandatory consumer protection rights you enjoy under the laws of your country of habitual residence within the EU. You retain the right to bring proceedings before the courts of your country of habitual residence.
No Mandatory Arbitration (EU Consumers): The arbitration clause and class action waiver set out above do not apply to you as an EU consumer. Mandatory pre-dispute arbitration of consumer claims is not permitted under EU law, and nothing in these Terms shall be read to require you to submit a dispute to arbitration or to waive your right to bring proceedings before a court of competent jurisdiction.
Dispute Resolution (EU Consumers): If you have a complaint, please contact us in the first instance at hello@tropicofc.com and we will endeavor to resolve it promptly. If we are unable to resolve your complaint directly, you may have the right to refer the matter to an alternative dispute resolution (ADR) body in your country of residence. You may also use the European Commission’s Online Dispute Resolution (ODR) platform, available at https://ec.europa.eu/consumers/odr. We are not obliged to participate in ADR proceedings unless required by the mandatory law of your country of residence, but we will consider each referral in good faith.
Statutory Rights (EU Consumers): As an EU consumer, you benefit from mandatory statutory rights under the laws of your country of residence that these Terms cannot limit or exclude, including:
(a) Right of Withdrawal: You have the right to withdraw from any purchase within 14 days of receiving your order, without giving any reason, in accordance with Directive 2011/83/EU. Full details are set out in our EU Return & Withdrawal Policy at tropicofc.com/pages/returns.
(b) Legal Guarantee of Conformity: Under Directive 2019/771/EU, goods must conform to the contract of sale. If goods are not in conformity, you are entitled to have them repaired or replaced, or to receive a price reduction or full refund, in accordance with the mandatory laws of your country of residence.
(c) Unfair Contract Terms: Under Directive 93/13/EEC, any term in these Terms that is found to be unfair under the mandatory laws of your country of residence will not be binding on you. The remainder of these Terms will continue to apply.
Unfair Commercial Practices (EU Consumers): We do not engage in unfair commercial practices within the meaning of Directive 2005/29/EC. Product descriptions, pricing, and availability information are provided accurately and in good faith.
Geo-Blocking (EU Consumers): Any restriction we apply to sales by geographic region will be applied only to the extent permitted under Regulation (EU) 2018/302 (the Geo-Blocking Regulation) and will not be based on your nationality, place of residence, or location within the EU where we otherwise offer that product for sale in your country.
Limitation of Liability (EU Consumers): The limitations of liability set out in the No Warranties section above apply only to the fullest extent permitted by the mandatory laws of your country of residence. Nothing in these Terms limits our liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, or for any other liability that cannot be excluded or limited under applicable EU law.
Contact (EU Consumers): For any questions, complaints, or data subject rights requests, EU consumers may contact us at hello@tropicofc.com. We will respond to all consumer complaints within a reasonable time and no later than 30 days of receipt.
QUESTIONS: Should you have any questions regarding these Terms and Conditions you may contact us at hello@tropicofc.com.
