Returns

returns and exchanges made easy

return & exchange policy

if you would like to return or exchange for any reason you may do so within 30 days of receipt. please send the unworn item(s) in their original condition including tags, polybags and hygiene seals and follow the step by step instructions here to complete your return or exchange. 

tropic of c reserves the right to deny a refund or exchange if items have been worn, soiled, laundered or altered in any way. items may not be canceled or edited once the order is placed.

items marked FINAL SALE cannot be returned or exchanged.

domestic returns:

return shipping costs are $6.95 and non-refundable. please allow 10 -14 business days for your refund.

  • follow the step by step instructions here to submit your return.
  • place the item(s) you are returning and the return packing slip in the shipping mailer. If available, please re-use original packaging.
  • drop off at your local US Postal Service location.

 

international returns:

all international returns are at the expense of the customer. please be sure that your package is insured, traceable and prepaid. international customers are responsible for all shipping and duty fees. therefore, tropic of c is unable to issue a refund for those costs. 

  • follow the step by step instructions here to submit your return.
  • place the item(s) you are returning and the return packing slip in the shipping mailer. if available, please re-use original packaging.
  • ship package to the following address and retain your tracking number for reference:

tropic of c

Quiet Logistics

Tropic of C

10750 Denton Drive Dallas

TX 75220