shipping

Domestic shipping- all packages will be shipped via FedEx ground.

for all orders over $200.00, ships free, 3-8 business days.

for all orders under $200.00, ships for a flat rate of $10.00, 3-8 business days.

FedEx Overnight, orders placed before 3pm EST, flatrate $35.00


international shipping-flat rate of $35.00. 3-10 business days to following countries Canada, Australia, China, EU, Germany, Japan, Mexico, New Zealand, South Korea and UK all duties and taxes will be paid by the customer upon receipt.

international shipping to any country not listed above ships for a flat rate of $100.  all duties and taxes will be paid by the customer upon receipt. 



returns

domestic returns:
upon receiving your parcel, you have 14 days to return your item(s) if you are not satisfied.  please send the unused item(s) in its original and unworn condition with tropic of c tags, polybags and hygiene seal intact.  items with any tag removed cannot be accepted and will be returned to the customer at his/her expense.  tropic of c reserves the right to deny a refund on returned merchandise if item(s) do not meet requirements outlined.  please allow 7-10 business days for your refund , all shipping costs are not refundable. if a package is refused or a wrong address is given, the carrier will return the package to our warehouse and we will refund your merchandise, less the round trip shipping costs. to return your item(s) please follow the below steps:
1. place the item(s) you are returning and the included form in the shipping mailer.
2. attach the prepaid USPS return label to the mailer.
3. drop off at your local US Postal Office location.
 

international returns: 
all international returns are at the expense of the customer.  please send the unused item(s) in its original and unworn condition with tropic of c tags, polybags and hygiene seal intact.  once we receive your package, we will promptly process your return.  please be sure that your package is insured, traceable and prepaid.
1. place the item(s)you are returning and the included form in the shipping mailer.
2. please mark the following return address to the package:
tropicofc
c/o Quiet Logistics
66 saratoga boulevard
devens, ma  USA 01434


exchanges

If you would like to exchange an item, we suggest that you place a new order for the item you want before returning your original purchase. This will ensure that your exchange item is in stock. Once we receive your return, we will process a refund for the cost of the returned item.