shipping & returns

Start return

if you would like to return or exchange for any reason you may do so within 30 days of receipt. please send the unworn item(s) in their original condition including tags, polybags and hygiene seals and follow the step by step instructions here to complete your return or exchange.

tropic of c reserves the right to deny a refund or exchange if items have been worn, soiled, laundered or altered in any way. items may not be canceled or edited once the order is placed.

items marked FINAL SALE cannot be returned or exchanged.

domestic returns:

return shipping costs are $8.95 and non-refundable. please allow 10-14 business days for your refund.

  1. circle the item you are returning on the included form.
  2. place the item(s) you are returning and the included form in the shipping mailer.
  3. follow the step by step instructions here to submit your return.
  4. drop off at your local US Postal Service location.

international returns:

all international returns are at the expense of the customer. please be sure that your package is insured, traceable and prepaid.

  1. circle the item you are returning on the included form.
  2. place the item(s) you are returning and the included form in the shipping mailer.
  3. follow the step by step instructions here to submit your return.
  4. ship package to the following address and retain your tracking number for reference:
tropic of c
c/o quiet logistics
66 saratoga boulevard
devens, ma 04134
USA